This policy applies to the Ajil Travel & Tourism website and to the data customers provide to us when requesting our services. By using the website or contacting us, you agree to this policy and to the collection and use of your data in accordance with it.
Data we receive
The data customers provide to us themselves via WhatsApp, phone, email or the website's forms, such as their name, mobile number and trip details, and the data needed to complete bookings and issue tickets and visas. Customers are responsible for the accuracy of the data they provide.
Use of data
We use data to provide the requested services and to communicate with customers about them, and for any purpose required by law or needed to protect the company's rights.
Sharing data
We may share data, to the extent necessary, with the relevant service providers (such as airlines, hotels, tour organisers and instalment providers), and with official authorities when required by law. These parties' processing of data is subject to their own policies, and the company bears no responsibility for their practices.
External services
The website includes links and services belonging to third parties (such as WhatsApp and Google Maps), and the company bears no responsibility for their content or how they handle data.
Data retention
We keep data for as long as we consider necessary to provide the service and protect the company's rights, or for as long as the law requires.
Customer rights
Customers may exercise their statutory rights regarding their personal data by contacting us at AjilTravel@Ajil-sa.com.
Changes to this policy
The company may amend this policy at any time without prior notice, and amendments take effect from the date they're published on the website.
This English text is a translation for convenience. In case of any difference, the Arabic version prevails.